Privacy Policy | Bilken

Effective Date: 3 March 2026
Last Updated: 13 March 2026


1. Introduction

Bilken is committed to protecting the privacy and personal data of our readers, subscribers and website visitors.

This Privacy Policy explains how we collect, use, process, store and protect personal information when you access our website, create an account, subscribe to our services or interact with our digital platforms.

By using Bilken website or services, you agree to the practices described in this policy.

2. Data Controller

For the purposes of applicable data protection laws, including the General Data Protection Regulation, the data controller responsible for your personal data is:

Bilken 
Email: [email protected]

3. Information We Collect

We may collect the following categories of information.

Personal Information

Information that identifies you directly, including:

  • Name

  • Email address

  • Account credentials

  • Billing information

  • Contact details provided through forms

Account & Subscription Information

If you create an account or subscribe to our services, we may collect:

  • Account registration data

  • Subscription status (free or paid)

  • Subscription preferences

  • Payment transaction records

Payment Information

Payments for paid subscriptions may be processed through secure third-party providers such as:

  • Stripe

  • PayPal

Bilken does not store full credit card numbers on its servers.

Technical & Usage Data

We automatically collect certain technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring websites

Cookies and Tracking Technologies

Bilken uses cookies and similar technologies to improve user experience and measure traffic.

Further information is available in our Cookie Policy.

4. How We Use Your Information

We may use your information for the following purposes:

  • Providing access to our news content and services

  • Managing user accounts and subscriptions

  • Processing payments for premium content

  • Sending newsletters and editorial updates (if you opt in)

  • Improving website functionality and performance

  • Conducting analytics and traffic measurement

  • Preventing fraud, abuse or security threats

  • Complying with legal and regulatory obligations

5. Legal Basis for Processing

Where required under the General Data Protection Regulation, we process personal data based on the following legal grounds:

  • Consent – when you subscribe to newsletters or optional services

  • Contractual necessity – when providing subscription services

  • Legitimate interests – website analytics, security and service improvement

  • Legal obligations – compliance with applicable laws

6. Free and Paid Subscription Services

Bilken may offer both free and paid subscription options.

Free Accounts

Users may register for free accounts to access selected articles, newsletters or limited features.

Paid Subscriptions

Paid subscriptions may provide additional services such as:

  • Access to premium content

  • Exclusive analysis

  • Extended coverage

Payments are handled through secure third-party payment processors.

Subscription terms, billing cycles and cancellation conditions are described in our Terms and Conditions.

7. Sharing of Personal Data

Bilken does not sell personal data.

We may share limited information with trusted service providers that support our operations, including:

  • Website hosting providers

  • Payment processing services

  • Email distribution platforms

  • Analytics providers such as Google Analytics

  • Security and fraud-prevention tools

These partners are required to protect personal data and process it only for authorised purposes.

We may also disclose information when required by law, regulation or legal process.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy.

Retention periods may include:

  • Active account duration

  • Subscription billing requirements

  • Legal or regulatory obligations

  • Legitimate business purposes

Inactive accounts may be deleted or anonymized after a reasonable period.

9. International Data Transfers

Bilken operates internationally. Personal data may be processed or stored on servers located in jurisdictions outside your country of residence.

We take reasonable measures to ensure appropriate safeguards for international data transfers.

10. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal data against:

  • Unauthorised access

  • Loss or destruction

  • Misuse or disclosure

However, no internet transmission or storage system can guarantee absolute security.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Restrict or object to data processing

  • Withdraw consent where processing is based on consent

  • Request portability of your data

Requests may be submitted to:

[email protected]

12. Children’s Privacy

Bilken services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

13. Third-Party Websites

Our website may contain links to external websites. Bilken is not responsible for the privacy practices or content of third-party sites.

Users should review the privacy policies of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory or operational changes.

The updated version will be published on this page with a revised effective date.

15. Contact Information

For privacy-related questions or requests, please contact:

Privacy Team
Bilken 

Email: [email protected]